Contact Us

The best way to contact us is via email. We will endeavour to answer all queries within 2-12 hours.

Departments:

Please choose from the following departments:

For your convenience you can also contact us via the following methods:

Telephone:

Write to us at:

Bioconcepts
Unit 8, Demuth Way
Oldbury
United Kingdom
B69 4LT

You can also send us a message by filling in the form below:

Enquiry Form: * Required Fields Your name: * Your email address: * Contact telephone number: * (xxx-xxx-xxxx) Order number: (if you have one eg. 200993088) Nature of your query: * Select nature of your query.Shopping online: Problem logging inShopping online: Question regarding product/stock availabilityShopping online: Question regarding discount/voucher code/promo codeShopping online: Problem at checkoutShopping online: Order cancellation requestShopping online: Request change in a recent orderShopping online: Question regarding delivery time/method of deliveryDelivery: Where is my orderDelivery: Faulty/Damaged product receivedDelivery: Product missing in order receivedDelivery: Incorrect product receivedReturns: Question regarding returning an orderitemReturns: Chasing a return that has been sentReturns: Question regarding return refund/replacementFeedback: Submit feedback Any further info you can give us...: * Word Verification: * Type the characters you see in the picture below Type characters: *